Last updated: May 2026

This Privacy Policy describes how Energy & Body Work™ collects, uses, and protects your personal information when you visit our websites at energyandbodywork.com and energyandbodywork.directory, or use any of our services.

By using our websites or services, you agree to the collection and use of information as described in this policy.

WHO WE ARE

Energy & Body Work™ is owned and operated by Krystyna Hales and Debi Hales, based in Idaho, United States.

Contact: [email protected]

Websites: energyandbodywork.com | energyandbodywork.directory

INFORMATION WE COLLECT

We collect the following types of information:

Information you provide directly:

• Name and email address when you register or purchase

• Profile information submitted for your directory listing (bio, modalities, location, images, services, links)

• Payment information processed securely through Stripe or PayPal (we do not store full card details)

• Communications you send us by email or through our platforms

• Feedback and testimonials you voluntarily submit

Information collected automatically:

• IP address and browser type

• Pages visited and time spent on our websites

• Referring URLs and search terms

• Device and operating system information

• Cookie and tracking data (see Cookies and Tracking Section)

HOW WE USE YOUR INFORMATION

We use your information to:

• Create and manage your account and directory listing

• Process payments and manage your membership

• Send you transactional emails (receipts, login details, listing confirmations)

• Send you membership communications, newsletters, and community updates

• Improve our websites and services

• Respond to your questions and provide support

• Run our affiliate program

• Deliver advertising and retargeting through Google Ads, Pinterest Ads, and Meta (Facebook/Instagram)

• Comply with legal obligations

We will never sell your personal information to third parties.

HOW WE SHARE YOUR INFORMATION

We share your information only in the following circumstances:

Service providers:

We work with trusted third-party providers to operate our business, including:

• GoHighLevel / FEACreate (website and membership platform)

• Stripe (payment processing)

• PayPal (payment processing)

• Google (analytics and advertising)

• Pinterest (advertising)

• Facebook / Meta (community platform, advertising, and pixel tracking)

• Email service providers

These providers have access to your information only as necessary to perform their services and are bound by confidentiality obligations.

Directory listings:

Information you include in your directory listing (name, bio, modalities, location, contact links, images) is displayed publicly on energyandbodywork.directory so that clients can find and contact you. Please only include information you are comfortable making publicly visible.

Legal requirements:

We may disclose your information if required by law or to protect the rights, property, or safety of Energy & Body Work™, our members, or others.

DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your membership, we will retain your information for up to 12 months in case you wish to rejoin, after which it will be deleted or anonymized unless we are required to retain it by law.

Directory listing information will be removed within 30 days of account cancellation.

COOKIES AND TRACKING

Our websites use cookies and similar tracking technologies to improve your experience and deliver relevant advertising.

Types of cookies we use:

• Essential cookies: necessary for our websites to function. Cannot be disabled.

• Analytics cookies: we use Google Analytics to understand how visitors use our websites. This data is aggregated and anonymous.

• Advertising cookies: we use Google Ads, Pinterest Ads, and Meta (Facebook/Instagram) pixels to track conversions and deliver retargeting advertisements to people who have visited our websites.

• Platform cookies: GoHighLevel / FEACreate and other platform providers may set cookies to manage your session and membership access.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our websites. For more information about Google's use of data, visit google.com/policies/privacy/partners. For more information about Meta's use of data, visit facebook.com/privacy/policy.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the information we hold about you

• Correction: request that we correct inaccurate information

• Deletion: request that we delete your personal information

• Opt-out: unsubscribe from marketing emails at any time using the unsubscribe link in any email

• Portability: request your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

CHILDREN'S PRIVACY

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

SECURITY

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment information is processed securely by Stripe and PayPal and is never stored on our servers.

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

THIRD PARTY LINKS

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our websites. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

CONTACT

For questions about this Privacy Policy or your personal information:

📧 [email protected]

📞 208-261-1086

📍 Mailing Address: PO Box 144, Moreland, ID 83256 USA